The fine print, plainly.

1. The service

Shea is a mobile application operated by Partnox LLC that helps you track your natural hair-care journey. With Shea you can take progress photos and track your length over time, plan and log wash days, keep a lookbook of your styles, manage a shelf of your products with ratings and on-device ingredient checks, build hair-care habits, and see personalized insights. Shea is provided as a cosmetic and styling tool only and is not a medical device, diagnostic service, or healthcare product.

2. Acceptance of these terms

These Terms take effect the moment you download or open Shea, whichever comes first, and remain in effect until you delete your account or we terminate access. By continuing to use Shea after we publish a material change to these Terms, you accept the updated version. If you do not accept an update, you may delete your account at any time (see Section 4).

3. Eligibility

You must be at least 13 years old to use Shea. By using the App, you confirm that you meet this age requirement. If you are between 13 and 17, you should have a parent or guardian's permission. In the European Economic Area and the United Kingdom, users between 13 and 15 require verifiable parental consent before creating an account; we may refuse service to anyone we reasonably believe is below the applicable age threshold. Premium subscriptions and lifetime purchases require you to be the age of majority in your jurisdiction (18 in most US states) so that you can enter into a binding payment agreement.

4. Your account

• You are responsible for keeping your account credentials secure and for everything that happens under your account.
• You agree to provide accurate information when creating your account and to keep it current.
• You may delete your account at any time from inside the App: Profile → Settings → Delete account. All data tied to your account is purged immediately upon confirmation; there is no recovery window.
• One person, one account. Don't share credentials, sublicense your account, or let another person impersonate you.

5. Your content & the license you grant us

You retain full ownership of every photo, note, wash-day log, hair-profile entry, and other piece of data you create in Shea ("Your Content"). By uploading Your Content to Shea, you grant Partnox LLC a worldwide, royalty-free, non-exclusive, non-transferable license to host, store, reproduce, and process Your Content solely to provide you with the Shea service. The license terminates when you delete the content or your account.

You represent and warrant that (a) you own or have the necessary rights to Your Content, (b) Your Content does not infringe the rights of any third party, and (c) where Your Content includes the likeness of another person, you have that person's permission to upload it.

We do not use Your Content for marketing, do not sell it, and do not use it to train AI models.

6. Informational only; not medical advice

Shea is a cosmetic and hair-care tracking tool. Its insights, ingredient information, and care recommendations are general, informational estimates based on the data you enter, and they may be inaccurate. They are not medical advice and are not professional advice. Always consult a qualified professional for medical concerns, including hair loss, scalp conditions, or allergic reactions, and always read a product's own label and patch-test before use.

7. Subscriptions & payments

Shea offers a free tier and optional Premium subscription plans (Monthly, Annual, and Lifetime). Subscriptions are processed through the Apple App Store or Google Play Store using their billing infrastructure (via RevenueCat). Pricing is shown in the App's paywall in your local currency where supported.

Auto-renewal. Monthly and Annual subscriptions automatically renew at the end of each billing period at the listed price unless you cancel at least 24 hours before the end of the current period. Payment is charged to your Google Play or Apple App Store account at confirmation of purchase and at the start of each renewal. Lifetime is a one-time purchase with no renewal.

Managing your subscription.

• Apple App Store: Settings → tap your name → Subscriptions → Shea → Cancel.
• Google Play: Play Store → tap your profile → Payments & subscriptions → Subscriptions → Shea → Cancel.

Cancellation stops future renewals; you keep Premium access until the end of the current billing period.

8. Free trial

Shea may offer a free trial period (length shown on the paywall before you start). The trial is available once per Google Play or Apple App Store account. If you do not cancel at least 24 hours before the trial ends, your subscription will begin and the listed price will be charged to your store account. Cancelling during the trial gives you Premium access through the end of the trial period at no charge.

9. Refunds

Because all payments are processed by the Apple App Store or Google Play, refund requests are handled by those stores under their respective policies:

• Apple App Store: Visit reportaproblem.apple.com to request a refund.
• Google Play: Visit Google Play's refund page within the eligible window.

Partnox LLC cannot directly issue refunds for store-processed payments, but if you have a billing concern we will help you through the right channel. Email hello@partnox.com.

10. Acceptable use

You agree NOT to:

• Use Shea for any unlawful purpose or in violation of any applicable law or regulation.
• Upload content that infringes the rights of others, including copyright, trademark, and privacy.
• Upload photos of other people without their consent.
• Attempt to reverse-engineer, decompile, disassemble, or otherwise extract source code from Shea, except to the limited extent that applicable law expressly permits despite this restriction.
• Use automated scripts, bots, scrapers, or other automated means against Shea or our APIs.
• Resell, sublicense, rent, lease, or repackage the Shea service.
• Attempt to interfere with, disrupt, or gain unauthorized access to Shea, our servers, or the accounts of other users.
• Use Shea in any way that would violate the App Store Terms of Service or Google Play Developer Distribution Agreement.

11. Termination

You can stop using Shea at any time by deleting your account. We may suspend or terminate your account if you violate these Terms, for example by uploading illegal content or attempting to circumvent our security. Where feasible we will give you reasonable notice; in cases of serious or repeated violations we may suspend access immediately. On termination, your data is handled per our Privacy Promise. Sections 5, 6, 10, 13–22 survive termination of these Terms.

12. Apple App Store: required provisions

The following provisions apply only when you download Shea from the Apple App Store and are required by the Apple Developer Program License Agreement (Schedule 2, paragraph 3.8). In the event of any conflict between this Section 12 and the rest of these Terms, this Section 12 controls with respect to your use of Shea on Apple-branded devices.

1. Acknowledgement. You acknowledge that these Terms are entered into between you and Partnox LLC only, and not with Apple Inc. ("Apple"). Partnox, not Apple, is solely responsible for Shea and the content thereof.
2. Scope of license. The license granted to you for Shea is limited to a non-transferable license to use Shea on any Apple-branded product that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
3. Maintenance and support. Partnox is solely responsible for providing any maintenance and support services with respect to Shea, as specified in these Terms or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to Shea.
4. Warranty. Partnox is solely responsible for any product warranties with respect to Shea, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of Shea to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for Shea to you (if any); to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to Shea, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Partnox's sole responsibility.
5. Product claims. You and Partnox acknowledge that Partnox, not Apple, is responsible for addressing any claims relating to Shea or your possession and/or use of Shea, including but not limited to: (i) product liability claims; (ii) any claim that Shea fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
6. Intellectual property rights. In the event of any third-party claim that Shea or your possession and use of Shea infringes that third party's intellectual property rights, Partnox, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
7. Legal compliance. You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Developer name and address. Direct any questions, complaints, or claims with respect to Shea to: Partnox LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA. Email hello@partnox.com.
9. Third-party terms of agreement. You must comply with applicable third-party terms of agreement when using Shea.
10. Third-party beneficiary. You and Partnox acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

13. Privacy & data protection

How we collect, use, and protect your personal data is described in detail in our Privacy Promise, which forms part of these Terms by reference. Highlights:

• No tracking or advertising. The Shea app does not track you across other apps or websites, contains no advertising or attribution SDKs, and does not collect advertising identifiers.
• GDPR & UK GDPR (EEA / UK users). The lawful basis for our processing is (a) performance of these Terms, (b) your consent where required, and (c) our legitimate interests in operating the service. You have the right to access, rectify, erase, restrict, port, and object to the processing of your personal data, and to lodge a complaint with your local supervisory authority. Email hello@partnox.com to exercise any of these rights.
• California (CCPA / CPRA). California residents have the right to know, delete, correct, and opt out of the "sale" or "sharing" of personal information, and to limit the use of sensitive personal information. We do not sell or share personal information for cross-context behavioral advertising. Exercise rights by emailing hello@partnox.com; we will respond within the statutory window.
• International transfers. Our infrastructure is operated in the United States. When personal data of EEA / UK users is transferred to the US, we rely on the European Commission's Standard Contractual Clauses or an equivalent transfer mechanism.

14. Warranty disclaimer

Shea is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by applicable law, Partnox disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment, as well as any warranties arising out of course of dealing or usage of trade. Partnox does not warrant that Shea will be uninterrupted, error-free, secure, or free of harmful components, or that any insights or recommendations it generates will be accurate. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the foregoing exclusions apply to the maximum extent permitted.

15. Limitation of liability

To the fullest extent permitted by law, Partnox LLC and its officers, directors, employees, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of data, loss of goodwill, or business interruption, arising from or relating to your use of Shea, whether based on contract, tort, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from or relating to Shea is limited to the greater of (a) the amount you paid us in the twelve (12) months preceding the claim or (b) USD $100. The limitations in this Section 15 do not apply to liability that cannot be excluded under applicable law (such as, in some jurisdictions, liability for gross negligence, fraud, or personal injury).

16. Indemnification

You agree to indemnify, defend, and hold harmless Partnox LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with (a) Your Content, (b) your violation of these Terms, (c) your violation of any applicable law, or (d) your violation of any third-party right, including any intellectual property or privacy right. Partnox reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

17. Export controls & sanctions

Shea is subject to U.S. export control laws, including the Export Administration Regulations, and may be subject to similar laws in your jurisdiction. You agree not to use, export, or re-export Shea or any related technical data into any country to which the U.S. embargoes goods, or to any person on the U.S. Treasury Department's Specially Designated Nationals List or U.S. Commerce Department's Denied Persons List or Entity List.

18. Dispute resolution, governing law & class action waiver

These Terms and any dispute arising out of or relating to them or to your use of Shea are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws principles, and (where applicable) the Federal Arbitration Act for any arbitration provisions. Any dispute that is not resolved informally within thirty (30) days of written notice shall be resolved exclusively in the state or federal courts located in Sheridan County, Wyoming, and you consent to the personal jurisdiction of those courts.

Class action waiver. To the fullest extent permitted by law, you and Partnox each agree to resolve disputes only on an individual basis, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. Both parties waive the right to a jury trial. If a court finds the class action waiver unenforceable in a particular dispute, the rest of this Section 18 still applies.

Nothing in this Section prevents either party from seeking injunctive relief in any court of competent jurisdiction for actual or threatened infringement of intellectual property, or from filing a complaint with a regulator or supervisory authority where you have that right under applicable law.

19. Changes to these terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top and, for material changes, notify you inside the App. Continued use of Shea after a material change means you accept the updated Terms. If you don't accept them, you can delete your account at any time.

20. Miscellaneous

• Entire agreement. These Terms, together with our Privacy Promise and any other documents we expressly incorporate by reference, constitute the entire agreement between you and Partnox regarding Shea, and supersede all prior or contemporaneous communications.
• Severability. If any provision of these Terms is held to be unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to a successor in connection with a merger, acquisition, or sale of substantially all of our assets, subject to any data-protection notice requirements.
• Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, or interruptions of internet service.
• Headings. Section headings are for convenience only and do not affect interpretation.

21. Copyright / DMCA

If you believe content on Shea infringes your copyright, send a DMCA-compliant notice to hello@partnox.com with: (1) your physical or electronic signature, (2) identification of the copyrighted work, (3) identification of the allegedly infringing material with enough detail for us to locate it, (4) your contact information, (5) a statement of good-faith belief that the use is not authorized, and (6) a statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the owner. We will review and respond promptly. Repeat infringers will have their accounts terminated.

22. Contact

Partnox LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
hello@partnox.com